Practical guide · Orange Ink
How to prepare a client-query handover with AI
The model can structure the handover, but must not answer the underlying tax, accounting or legal question.
- 01
Summarise the redacted facts
Include the client’s stated issue, relevant dates and documents available.
- 02
Mark gaps and routing
Ask for missing inputs, likely owner and urgency signals without conclusions.
- 03
Review the handover
Confirm scope and route it to the responsible professional.
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Questions, answered
Before you decide
Can AI set the query priority?
It may flag stated criteria, but a human should confirm urgency and professional risk.